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I think Gabbart Communications has the best customer service I have ever dealt with in any area of education. There is literally always someone available to help, and issues are almost always fixed immediately. If there is something that cannot be fixed during the phone call, someone will be working on it tirelessly until they find a resolution.
Gabbart people are awesome. I've been working with them now probably 10 years. I've known them for a long time. When they say you can call them anytime, it's true. They will answer your questions. They're very easy, very knowledgeable and if they don't know something, they're going to find out and get back to you.
I couldn't do my job without them. I just love Gabbart and especially the personal touch that you get as opposed to somebody else that you just talk to them via the web and that's all you ever do.
Coming from a different company, the website was pretty labor intensive. And with Gabbart, once you learn it it's really pretty simple. It's easy to learn and it's an easy transition. So that was something that was great about Gabbart.
Our rep said, if you spend longer than a minute on one thing, call us up. And in other words, don't waste your time on trying to figure something out if you need assistance. And that stuck out to me because Gabbart lived up to that commitment. We can call them and in a short amount of time, we'll hear back from them.
One of the reasons that we chose Gabbart in the first place 4 years ago, was that the ease of use was there. However as these 4 years have gone by, it's gotten even better!